FAQ

Why should I buy direct?

Buying direct is one of the best ways to support a creator whose work you enjoy. It provides us with more security to continue creating the work you love.

Buying direct from me offers you:

  • Early access to new releases from two weeks to a month before they are released on the main retailers.
  • Exclusive discounts, offers, and bundles else.
  • A wider variety of books for your shelves (and instagram feeds!) such as dust jacket hardbacks and special editions.

Ultimately, this store was created for those who always pick up a Zoey Ellis book without fail every single time I have a release. You are the reason I'm still writing. Thank you. I hope you're able to take advantage of all the benefits offered by buying direct from my website.

Thank you so much for your support. 😊

How do I get my ebook?

Your ebook will be delivered immediately after purchase by a service called BookFunnel. Look out for an email from help@bookfunnel.com with a link to download the ebook and instructions of how to send to your preferred reading device.

If the email hasn’t arrived within 10 minutes of purchase, please check your spam folder.

You can also find your ebooks in your Bookfunnel library at https://My.BookFunnel.com, just log using the email address you used to purchase/download your book.

If you need any help getting your ebook just email: help@bookfunnel.com or check https://getbookfunnel.com/

How do I get my paperback or hardback book?

Your physical book will be shipped to the address you enter at checkout.

Each book is printed and sent to you directly from an independent UK printer (I'm based in the UK). When you enter in your address, you'll be able to see the delivery cost and approximate shipping time.

Click here for the Shipping Policy

Do you ship internationally?

I'm based in the UK but yes, physical books ship to most countries including the USA, Europe, Australia, New Zealand and more.

Enter your delivery address at checkout for shipping fees and approximate timeframe.

Click here for the Shipping Policy

Do you sell signed books?

Not yet, but I am planning to! Make sure you are on my exclusive readers list to be notified when they become available.

Do you have an ARC or Street Team?

Yes! Please sign up here to register your interest.

What if I don't like your stories?

I write for those who love intensity in their romance; from extreme obsessive behavior to infactuation and devotion.

However, while my books always end happily, they are very steamy and may contain triggers for some. You can see a list of trigger warnings here.

If you're still curious, then my books might be more to your liking than you think! Just give one try.

Be sure to read the blurb, content warnings, and reviews to get a good idea of the kind of story you're heading into. Check out my most popular books that are frequently recommended by my readers.

If you've tried my books and realized they're not for you, thank you for giving them a try. You are welcome to leave a review explaining why they didn't resonate with you to help others with their purchasing decisions. Please read the Refund Policy before purchasing.

What will show up on my credit card bill??

On your card statement it will say: ZEBOOKS

I have another question that's not on here.

You can contact me here with your question.

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